Conversational AI Sr. Business Analyst

We are looking for someone with good Business Analyst experience, effective communication, ability to manage stakeholders with proven experience in Conversational AI to join our Digital Experiences Tech product team.

Position Snapshot:

• Location: Esplugues de Llobregat (Barcelona, Spain)
• Type of Contract: Permanent (local contract)
• Function and Stream: IT – IT Marketing, Sales & eBusiness
• Type of work: Hybrid
• Work Language: Fluent Business English

The role:
As a Conversational AI Senior Business Analyst, you will act as a bridge between the Digital Experiences Tech Product Group and the business stakeholders.

Your role involves understanding the opportunities and challenges faced by Nestlé brands and consumers, advising on optimal solutions for Conversational AI technologies, and translating business strategies into project requirements.

What you’ll do:

• Collaboration with Stakeholders: Partner with stakeholders to gather, analyze, and document business requirements, translating them into specifications for the Conversational AI product portfolio.
• Business Scenario Design: Design business scenarios and use cases while ensuring that product features align with stakeholder demands and add value to Digital Experiences.
• Product Activation Support: Support product onboarding and activation processes, assist testing teams with test plans, and lead acceptance testing reviews to achieve solution sign-off.
• Success Tracking and Compliance: Track success factors and best practices from Digital Experiences initiatives, ensuring security and compliance requirements are integrated into solution design while influencing business leaders in decision-making.

We offer you:
We offer more than just a job. We put people first and inspire you to become the best version of yourself.

• Great benefits including salary and a comprehensive social benefits package. We have one of the best pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill!
• Recreation activities such as yoga, Pilates, etc. and a wide range of volunteering activities.

Join our global team of IT professionals at Nestlé, driving daily innovation and leveraging cutting-edge technologies to address digital opportunities. Grow professionally in a dynamic and impactful environment, collaborating with business partners worldwide to deliver integrated technology solutions!

What will make you a great fit?

• Bachelor’s or master’s degree in computer science, information systems, or related studies.
• 7+ years of experience as Business Analyst in Conversational AI, with good understanding of business complexity and ability to translate it into IT requirements.
• Experience on project management, agile methodologies and management of solution delivery at scale.
• Strong stakeholder management skills
• Effective communication at different level in the organization and in English, and ability to influence.

Bonus Points If You:

• Have experience in Immersive, IoT, Mobile Apps would be nice to have.

Not a 100% match? No worries! Nestlé supports your personal growth with customized development solutions.

What you can expect in your application journey:

• Hit apply and enter our job portal.
• Submit your application with your CV.
• We will contact relevant applicants.
• Interviews (HR, Hiring team and stakeholders).
• Feedback.
• We make an offer.
• Location dependent checks and pre-onboarding.
• First working day.