Digital Excellence Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function Project/Program Management Group
Job Sub Function Technology Program/Portfolio Management
Job Category Professional

All Job Posting Locations:
Schaffhausen, Switzerland, Zug, Switzerland

About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a hybrid Digital Excellence Lead to be located in including Titusville, NJ, Horsham, PA; Zug, CH; Schaffhausen, CH; Cork, IE; Latina, IT; or Beerse, BE.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Titusville, NJ, Horsham, PA - Requisition Number: R-021765

Zug, CH; Schaffhausen, CH- Requisition Number: R-022149

Cork, IE; Latina, IT; or Beerse, BE - Requisition Number: R-022147

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Purpose
The Digital Excellence Lead is responsible for the Digital Operating model process decomposition defining key business processes & ownership across all elements of the operating model (standards, Roles & boundaries, KPIs, etc.).

The Digital Excellence Lead will lead a community of practice across all of the Excellence components of the Digital Operating model to include Data, Data Science, Technology as well as Governance & Operating standards. This role & governance are responsible for the continuous improvement of the entire Digital Operation model in addition to resolution of any execution challenges, adherence issues and owns the evolution of the Operating Model as the digital strategy evolves.

Key Responsibilities
Lead Digital Excellence for the entire Operating Model:

• Define Business Process Decomposition for all aspects of the Digital Operating Model: Data, Technology, Strategy & Governance, Data Science
• Develop & Deploy Operating Standards for Key Processes (e.g. DPM Playbook, Agile methodology, Scaled Agile Methodology, Design System) in collaboration with technology partners
• Drive Continuous Improvement of the Digital operating model across all facets including Data, Technology, Data Science and Cross Functional Digital Product Management

Lead Digital Excellence Community of Practice for the entire Digital Operating Model:

• Lead a Community of Practice to identify improvement opportunities & clarify/create new processes as required
• Ensure flawless integration and clear boundaries and roles across Data Strategy & Operations, Data Science, JJT as well as Digital Strategy & Governance

Create, Deploy and Maintain the Digital Knowledge Management & Process Center:

• Responsible for the creation of the Digital Operating Model Playbook & Process Decomposition
• Creation of a Digital Knowledge Center to capture Process Standards and knowledge
• Drive clarity in understanding of Key Digital Operating model processes & standards

Operating Model Process & Standards Adherence

• Drive Supply Chain Process Adherence to all aspects of the Digital Operating Model
• Ensure that all Digital Activities across the Supply Chain are executed in alignment with process standards

Up to 25% travel required, domestic & international
Required Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Information Systems, Computer Science or equivalent experience.
• 10+ years of experience in product/project management, new digital or analytics products development, digital governance.
• Business process analysis, decomposition and standardization.
• 5+ years of experience in agile methodologies deployments
• Proven experience in influencing various stakeholders, mentoring and leading teams through digital transformation.
• Excellent leadership and communication skills.

Preferred Qualifications

• Exceptional analytical and problem-solving skills with a focus on launching effective operating models.
• Advanced proficiency in JIRA, Confluence, Microsoft Excel, Power BI and SQL.
• Data and KPI-driven, ability to define measurement frameworks.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.